Frequently Asked Questions (FAQ)
Do I need a GPX file? No, it's not a requirement. You can upload a GPX file from Strava, Garmin, or other running/training apps – or I can create the track/route for you if you don't have a file.
What if I don't know what design I want? I'll guide you through the choices. Most customers keep it simple and let me fine-tune the final look.
Should I choose many colors for the map? Not necessarily best – often, fewer colors are prettier and easier to produce. I'm happy to recommend a simple color combination that suits the terrain of your route, combined with the right color for the frame, text, and background. If you want input, I'll gladly help you find the combination that works best.
Can I add multiple runs to the same map? Yes, it is possible to have multiple routes on the same map in A4 and A3 formats.
How long does it take to create my map? Each map is made to order. If it's an existing product from the product catalog, production normally takes 1–2 days. If I need to create something that is not already on the page, it will take a little longer – we will then agree on a timeline together.
Do you ship internationally / throughout Norway? I ship throughout Norway. If you live in Senja municipality, I can deliver locally, and for other places in Troms, we can arrange direct delivery.
Do you offer local pickup? Yes, you can pick up your map from me.
How big are the maps? The standard size is A4 frames, and can go up to A3. Larger formats than this are possible, but then we're talking about a special order.
Can I get the map in another language or with my own text? Yes, I can customize the title and text on the map as desired.
What if my GPX file has errors or missing data? If I discover problems with your GPX file, I will contact you before the proposal is created, so that the final result is correct.
Can I cancel or get a refund for my purchase? Yes, it is possible to cancel. Please contact me as soon as possible, preferably before the map is sent for production.
Can you create something outside your usual formats? Yes, I am happy to take on special assignments. Please contact me to discuss what is possible.